MAINA Group of companies
A Maina account is highly recommended if you ship frequently although you do not need to have one to use our services. Most methods of payments such as bank transfers, cheques, cash and credit cards (not American express) are available. A fee of 3.5% may apply to all major credit cards.
It is advisable to pack all items so they are secure and do not get damaged whilst in transit. Maina provide packaging for various shapes and sizes of goods, always adhering to airline regulations.
We offer a range of services including Airfreight, Roadfreight and Seafreight dependant on the final destination. If cost is your first priority we will find you the best solution.
As long as your goods are packed to our specification, Maina are able to offer quality cover for high value goods which will protect against loss or damage during transportation. Insurance is provided for commercial goods and not for personal cargo.
For speed, reliability and smaller goods airfreight is the faster mode of transport but it is more expensive. Cargo ships are able to carry large amounts of volume at very low prices but normally take between 18 - 28 days to reach their final destination. Seafreight is recommended for furniture, house moves, cars and heavy machinery.
The price of exporting is measured by weight and size. If the size of the box is larger than the weight then we will always charge whatever is greater. Please click on our “quick quotation” for further information.
Dangerous goods are articles or substances which are capable of posing a risk to health, safety, property or the environment. We carry all types of goods and are able to advise you on packing requirements as defined by the airlines. Most dangerous or hazardous items are unable to travel via our courier service and must go via airfreight.
As a rule the person who receives the goods is liable for any duties and taxes for shipments which are travelling outside the EU. The charges applicable are based on what you are sending and the declared value which is shown on a commercial or pro-forma invoice. We are able to send shipments DDP (delivery duty paid) to certain destinations.
Depending on the service that you have paid for will define the terms of delivery. All goods sent out via our Express Courier service will be delivered to the door .With Airfreight and Seafreight we are able to offer various terms for delivery.
If you are expecting a delivery you can track your parcel by using our on-line tracking system. By entering your unique consignment number we will tell you the current status and when you can expect your parcel to be delivered.
Maina Imports can arrange the collection of your goods overseas, custom clear your shipment and also deliver to you if required. All quotations will be different depending on your requirements and point of collection.
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